{"id":96009,"date":"2021-01-08T13:11:11","date_gmt":"2021-01-08T12:11:11","guid":{"rendered":"https:\/\/thirdstage.eu\/?page_id=96009"},"modified":"2024-04-22T08:34:01","modified_gmt":"2024-04-22T06:34:01","slug":"faq","status":"publish","type":"page","link":"https:\/\/thirdstage.eu\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

Frequently Asked Questions<\/h1>\n

 <\/p>\n

What is the Third Stage website and what can I find on it?<\/b><\/h3>\n

On the website <\/span>Third Stage we <\/span><\/i>present performances by European theatres, <\/span>you can watch them from the comfort of your home sofa or a remote location, whenever you like.<\/span><\/p>\n

Third Stage <\/i>does not imagine that theatre as a phenomenon is replaceable by live streaming! It does not educate a new, lazy viewer from home.<\/span><\/p>\n

The theatrical experience between creators and audiences is irreplaceable and Third Stage<\/i><\/span> actively encourages a personal presence in the theatre.<\/span><\/p>\n

 <\/p>\n

When can I see the shows? <\/b><\/h3>\n

During the week of April 22 until April 28 all performances are available for VOD (video on demand) viewing. There are no<\/strong> live performances. The performances are available to watch whenever you wish. <\/span><\/p>\n

 <\/p>\n

Where can I watch a live theatre performance for which I have bought a ticket?<\/b><\/h3>\n

You can watch the show on any device that can access the website <\/span>thirdstage.eu<\/span><\/a>. Of course, you can also watch the show on your smart TV.<\/span><\/p>\n

If you have an older computer, it is possible that the video playback interface may not work, so please try using a different browser or a different browser. on another computer, if possible.<\/span><\/p>\n

 <\/p>\n

From which device can I watch the show?<\/b><\/h3>\n

There are many options – watch on your smart TV, laptop, tablet, smartphone. <\/span><\/p>\n

If you don’t have a smart TV, you can connect your computer\/phone to your TV with an HDMI cable.<\/span> <\/b><\/p>\n

 <\/p>\n

How can I connect my computer to the TV?<\/b><\/h3>\n

There are two ways to connect your TV to your computer:<\/span><\/p>\n

–<\/span> wired<\/strong> – via HDMI cable<\/span><\/p>\n

HDMI carries a high-definition video signal and also provides audio. For the simplest experience, look for a newer TV and PC that use this interface.<\/span><\/p>\n

–<\/span> wirelessly<\/strong> – via modern devices such as AppleTV, Chromecast, Amazon Fire TV stick (they contain all the wizards to easily connect your device to your TV, provided your computer supports it).<\/span><\/p>\n

 <\/p>\n

Are there any additional settings required?<\/b><\/h3>\n

No further settings are needed.<\/span> <\/b><\/p>\n

 <\/p>\n

Do I need to register before buying a ticket?<\/b><\/h3>\n

You can register in advance or when you buy your ticket. Registration is essential as the performance can only be viewed with a user account. Only in this way can we restrict the performances to people who are ticket holders and thus create a fair system for the partner theatres.<\/span><\/p>\n

 <\/p>\n

I have a ticket, but I can’t find the link to the show?<\/b><\/h3>\n

The link to the performance can be found in the tab <\/span>Watch the show<\/b>. Click on the SEE button to view. If you are the recipient of a gift ticket, you must first redeem it.<\/span><\/p>\n

 <\/p>\n

I encountered problems when playing the video.<\/b><\/h3>\n

In case of problems with video playback, we recommend choosing a different browser, selecting a different device if possible, checking the internet connection, the volume settings of your device. If none of the above works, please contact us (info@thirdstage.eu) or call us (071 447 645). <\/span><\/p>\n

 <\/p>\n

The show has stopped on my device, what can I do?<\/b><\/h3>\n

Refresh the page or try opening it in another browser.<\/span><\/p>\n

 <\/p>\n

I logged in with my username, but I get the message that no shows are available?<\/b><\/h3>\n

Please make sure you have used the same username as when you registered.<\/span><\/p>\n

If you have a gift voucher, please check that you have redeemed it correctly. Instructions can be found here<\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions   What is the Third Stage website and what can I find on it? On the website Third Stage we present performances by European theatres, you can watch them from the comfort of your home sofa or a remote location, whenever you like. Third Stage does not imagine that theatre as a … Continued<\/a><\/p>\n","protected":false},"author":419,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"\nFrequently Asked Questions - Third Stage.eu<\/title>\n<meta name=\"description\" content=\"Discover everything you need to know about watching theatre at thirdstage.eu. 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